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E-Commerce versus E-Business: An Overview of the Differences

Perbedaan e-commerce dan e-business

E-commerce and e-business are two business models that have emerged as a result of the transition from old methods to more efficient online transactions. This transformation has added a new dimension that helps both customers and enterprises. Although these terms are sometimes used interchangeably, there are distinctions between e-commerce and e-business that you should be aware of.

Simply expressed, e-commerce is the purchasing and selling of goods or services through the internet, whereas e-business refers to the use of digital technology in overall corporate activities. Read this article all the way to the conclusion to get a better understanding of the distinctions between the two!

E-Commerce and E-Business Definition

As previously said, e-commerce is a platform for purchasing and selling goods or services online. This is accomplished through the use of websites and/or applications. Lazada, Amazon, Shopee, Tokopedia, and other e-commerce sites are examples.

The use of e-commerce has expanded several times in recent years. This is due to the benefits and convenience provided to businesses and consumers. E-commerce allows consumers to shop whenever and from wherever they choose, while also allowing businesses to increase their reach.

E-business, on the other hand, refers to all forms of business processes that take place online. This comprises all business processes such as finding suppliers, buying and selling things, doing financial transactions, and so on. Simple e-business apps include supply chain management applications, customer management systems, and data analysis platforms like Google Analytics.

E-business is present to help businesses achieve maximum results, such as increased reach, cost efficiency, and total process simplicity. It also enables organizations to evaluate data more effectively, which is a crucial aspect of business development. A-Creative always analyzes data in order to build the best digital marketing strategy.

What Is the Difference Between E-Commerce and E-Business?

After you’ve grasped the definitions and examples of e-commerce and e-business, you can move on to the contrasts between the two.

Perbedaan e-commerce dan e-business
Source: Pixabay

Activity Type

E-commerce is the purchasing and selling of products and services via online platforms, whereas e-business is any business activity carried out via online platforms.

Although both rely on digital networks, the distinction between e-commerce and e-business is found in their primary categories of activity. E-commerce is concerned with commercial transactions, whereas e-business is concerned with any company activity that makes use of internet platforms.


The e-commerce approach combines an extroverted approach of suppliers, distributors, retailers, and customers, whereas the e-business approach is ambivert in nature, including both external and internal procedures to conduct its activities through an online platform.


An e-business company’s structure is typically broader than that of an e-commerce company because it involves not only a website but also customer relationship management systems, supply chain management, resource planning, sales and marketing management, and other services.


The primary distinction between e-commerce and e-business is that e-business operations involve all areas of digital business. As a result, e-commerce might be considered a subset of e-business.

Read also: Navigating the Digital Marketing Landscape for Startups

It is intended that by knowing the distinction between e-commerce and e-business from the description above, you will have a better understanding of the ins and outs of the online business sector. Both concepts are always evolving to keep up with the latest technology and trends. Don’t forget to keep up with the digital world’s evolution by following @acreative.id on Instagram.

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